Galveston Vacation Rental Condo

Pets: Some of our Vacation homes do not allow pets. For our homes that do allow pets, a non-refundable fee of $75.00 per pet is required at the time the reservation is made. One pet per home is allowed in homes that allow pets.

Cancellations: Unforeseen emergencies do occur. We will try our best to work with you. Please review the cancellation policy. All cancellations must be in writing and delivered to our office. If you cancel within 30 days or more of your arrival date you will receive a full refund less an $80 cancellation fee and $75 reservation fee. We highly recommend Travel Insurance.

If your cancellation is made less than 30 days of your arrival date and you have travel insurance, please check with your company first to see if you are covered. If you are not covered we will refund only if the property is re-rented for the same time period. Once your reservation is confirmed with advance payment, cancellations, date changes or switching of accommodations will activate the cancellation policy. All travel insurance claims are handled between renter and the insurance company. We do not handle any travel insurance claims.

Rentals include furnishings, linens, kitchen equipment, dishes, utensils, coffeemaker and pots and pans. We do not furnish paper products or trash bags, so please bring your own paper goods, soap and trash bags. 

Damage Deposit in the amount of $500.00 is required on all rentals and is due by check-in date.

Damage deposits are collected by credit card or in cash only. Checks are not accepted at check-in. If damage deposit is collected using a credit card, then it is run as an authorization only. A charge is not run unless there are actual damages done to the property. If damage deposit is made in cash, then a check is issued approximately two weeks after check-out date. We do not allow parties in any of our rental properties. All properties are inspected after check-out.

Barbeques and Chimineas: All barbeques and chimineas must be done on the concrete. We do not allow barbeques pits, smokers or chimineas to be used on the decks under any circumstances due to fire codes.

Emergencies: In case of emergency please call the office at 409-763-8030. Leave your name, phone number, property that you are staying in and the nature of your emergency. Your call will be returned as soon as possible.

Hold Harmless: Renter/Tenant shall defend, indemnify, and hold us harmless from and against any and all claims, costs (including attorney's fees), damages and liabilities arising or alleged to arise from any injuries to any person(s) or damage to any Renter/Tenant property occurring during the rental period in or about the rented property.

For our vacation rental properties that are listed for sale, we cannot guarantee that the property will not be sold prior to your rental arrival date. In the event that the property is sold before your arrival date and you have a reservation booked for the property, we will do its best to find another suitable rental property for you to lease. If you are agreeable to accepting a replacement property, then you will be expected to sign another rental agreement and to pay the difference in rental rate upon arrival date. If the replacement property is less than the original rental property, we will refund the difference to you upon arrival. If you refuse to accept a replacement property and/or a replacement property cannot be found, then a full refund of the rental deposit will be refunded to you. Please be advised that if we cannot find a replacement property for you then we will direct you to another management company so they may assist you in finding a property.

Monthly Rentals: Our homes and condominiums are available for monthly rentals during non-peak season. Monthly rates are not subject to 15% hotel/lodging tax. Utilities such as telephone, internet, gas, water, electric, are included with a cap- should these monthly utilities go over the cap, renter is responsible for overage. Utilities will vary by size of home and usage. Cleaning, parking, reservation, and other fees are paid by the renter in addition to monthly rental fee. Please note a utility deposit is due at check-in.

 

Our homes have maximum occupancy limits, so please do not exceed these limits as it may result in eviction or forfeiture of rental fees and/or damage deposit. No more than 4 cars are allowed on the property during rental periods.